Help
Help center
Answers about the app, your account, safety and our rules.
App guide
- Find your way aroundThe four tabs and the buttons at the top.
- Make a great profilePhotos, prompts, a video and a voice intro.
- Get the verified badgeA short video shows it's really you.
- Discover and swipeLike, pass, open a profile and match.
- Filters, picks, the grid and travelChoose who you see, and where.
- Likes, visits and favouritesWho is interested in you, and the people you saved.
- Chatting with matchesMessages, photos, voice notes, GIFs and games.
- Plans and the mapJoin or post small meetups: coffee, a hike, coworking.
- Super-likes, rewinds and streaksEverything is free: you earn extras by using the app.
- Staying safeReport, block, check messages and plan a date.
- Settings and privacyNotifications, privacy, the look of the app and your account.
Help Center
- How the app worksLikes, matches and messages in a few steps.
- Signing in and recovery codesYour email, password and the 8 recovery codes.
- Profile and photo rulesWhat your photos and profile may and may not show.
- Who you see and whyLocation, distance and filters.
- MessagesChatting with your matches.
- Restrictions, decisions and appealsWhy you were restricted and how to appeal.
- Your data: download or deleteGet a copy of your data or delete your account.
- Contact usQuestions, problems and ideas.
Safety Center
- Staying safe while dating onlineSimple habits that protect you.
- New in ThailandFor visitors and people who just moved here, and the locals who meet them.
- Meeting for the first timePlan a first date that keeps you in control.
- Romance and investment scamsWarning signs and what to do.
- Intimate images and blackmailIf someone threatens to share your photos.
- Reporting and blockingHow it works and what happens next.
- Emergency and help linesWho to call in Thailand.
Community guidelines
Emergency and help lines
- Police emergency191
- Medical emergency1669
- Tourist PoliceEnglish spoken; for visitors1155
- Online scams (AOC)Anti Online Scam Operation Center1441
- Violence, abuse or traffickingSocial Assistance Center1300
- Mental health support1323
We cannot send help. In an emergency, call these numbers directly.